Trusted by SAP Customers

Employee & Labor Relations for SAP SuccessFactors

Resolve employee complaints and grievances, enforce discipline fairly, and keep every case audit-ready with an SAP-native platform built for regulated, union, and labor-intensive workplaces.

Enterprise Health, Safety, and Employee Relations Built on SAP BAIP

Sodales is a premium-certified, endorsed app partner of SAP and the 2025 ISV Partner of the Year. We help HR, labor relations, and safety teams handle the cases that don’t fit neatly into a standard HRIS.

Some such cases include: employee complaints, grievances, progressive discipline, union seniority disputes, safety incidents, disability claims, job accommodations, modified duties, and return-to-work plans.  

We do all this without forcing them into spreadsheets or separate systems. 

Sodales platform is built as the compliance layer for employee and labor-intensive industries. Our system combines deep domain expertise with SAP-native architecture, so employee and labor relations stop being a compliance burden.

Instead, these HR workflows become something your teams can run efficiently with our unified system, integrated with SAP SuccessFactors. 

Powerful Software Partners

Together, Sodales and SAP are driving digital transformation for enterprise HR and operations teams. Built on SAP BAIP (Business AI Platform), Sodales brings best-in-class security, data encryption, and cloud innovation directly into the SAP ecosystem.

Organizations benefit from seamless integration with SAP SuccessFactors, SAP ECC, SAP S/4HANA Public Cloud, SAP S/4 and HANA Private Cloud, enabling real-time workflows, centralized governance and reduced IT overhead. 

Our certified interoperability ensures that HR and compliance leaders can focus more on strategic initiatives and less on manual processes and data synchronization. With SAP’s cloud platform as the foundation, Sodales solutions are easy to deploy, maintain and scale without the need for heavy customization. 

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Building Better Industries

From utilities, education and public sector to manufacturing, transportation, and distribution, Sodales is purpose-built to serve the unique needs of regulated industries.

Our integration with SAP SuccessFactors empowers organizations to manage employee and labor relations, safety, compliance, and employee health and safety natively within the SAP environment. 

With dynamic workflows, configurable templates and real-time reporting, Sodales supports a wide range of HR and operational processes including collective bargaining agreement (CBA) compliance, accommodation management, incident tracking and discipline enforcement.

Our shared commitment with SAP to industry-specific innovation is what sets us apart – validated by our recognition in the SAP Industry Cloud and certifications for leveraging SAP Business AI. 

Employee Relations & Labor Relations in One Platform

Employee relations covers the day-to-day activities: employee complaints, discipline cases, workplace conduct, and investigations.  

Labor relations adds another layer: union contracts, seniority rules, grievance procedures and investigations, and collective bargaining agreement compliance. Many HR platforms are limited in how they handle these problems or may only cover one or two aspects in their core system. 

Sodales natively extends with SAP SuccessFactors to cover all employee and labor relations cases without forcing teams to work in two separate systems. 

Why Our Customers Extend SAP SuccessFactors with Sodales

Employee and Labor Relations Case Management

Manage employee complaints, investigations, disciplinary actions and workplace conduct cases in a single platform.

Follow structured workflows with complete documentation and audit trails from intake through resolution

Outcome: Manage complaints, investigations, findings and disciplinary actions in one system while giving HR access to the full history of each case

Leave, Accommodation & Disability Compliance

Coordinate protected leave, workplace accommodations, and disability programs while maintaining compliance, documentation, and visibility.

Outcome: HR teams can transition employees more efficiently between disability leaves, job accommodations, and return-to-work without needing to recreate a case or manually transfer information between team.

Workplace Safety and Investigations

Track safety incidents, workplace violence issues, and investigations in one system. Meet resolution timelines and regulatory requirements to protect against liability.

Outcome: Investigators can access all related evidence, actions, and case history in one place. This reduces the time to gather information from multiple sources and results in consistent investigations and decisions.

Union & Collective Agreement Administration

Apply collective bargaining agreements consistently, manage grievances and arbitration cases, and maintain transparency around seniority rules and labor processes.

Outcome: HR managers can have a reliable system to apply agreements consistently while maintaining a complete history of decisions and case activity.

Built to Work Seamlessly with SAP

Sodales operates as a native extension of SAP – connected through pre-built APIs and integrated with key modules, enabling: 

IDC Case Study

IDC Case Study

Managing Enterprise Health, Safety and Employee Labor Relations Life Cycle with Sodales Solutions

Discover how Sodales, SAP BAIP & Business AI all-in-one, AI-driven platform is revolutionizing workplace safety, labor compliance and employee relations in highly regulated industries.

Use Cases & Capabilities

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Grievance and CBA Management

Labor relations teams manage grievances, arbitration, discipline, and seniority disputes governed by complex collective bargaining agreements.
 
Sodales helps HR track every case from filing through resolution while applying the right rules, deadlines, and workflows consistently.
 
  • Track multi-union grievance cases with real-time analytics
  • Centralize CBA documents and grievance evidence for auditability
  • Apply progressive discipline consistently based on documented policy thresholds.
  • Surface organizational risk and case trends before they escalate
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MLA, EAP Compliance, and Disability

Protected leave and job accommodation cases carry real legal exposure when they’re tracked manually.

Sodales keeps FMLA, EAP referrals, leaves, and disability case management connected to your SAP data, so teams can work efficiently without any errors.

  • Real-time FMLA eligibility and case tracking pulled from SAP data
  • Centralized management of short- and long-term disability cases
  • Role-based access to sensitive records
  • Configurable return-to-work and accommodation workflows
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Complaints, Workplace Violence, and Safety

Workplace investigations require clear and unbiased processes starting at complaint intake to case resolution.

Sodales connects employee complaints, workplace violence reports, and safety site audits directly to SAP workflows for consistent case management and documentation.

  • Review anonymous and formal complaints across departments 
  • Capture and manage workplace violence incidents, including anonymous reports 
  • Run safety site audits and flag unsafe conditions before they become incidents 
  • Link disciplinary actions to relevant CBAs and case history 
  • Manage safety incidents, disability claims, job accommodations, return-to-work plans, and Occupational Health & Safety 
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Simplified Union Job Bidding

Industrial relations rules around seniority and eligibility are hard to enforce manually.

Sodales enhances SAP Recruiting and Onboarding with union job bidding tools built around your actual contract terms. 

  • Automate seniority scoring, bid ranking, and eligibility 
  • Restrict bids based on active grievances or certifications 
  • Let employees apply, accept, or withdraw bids from home or office 
  • Maintain full bid history and audit trails, searchable and reportable 
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Digital Forms, Automation & AI

As the first premium-certified SAP Endorsed App to leverage SAP Business AI, Sodales empowers teams to: 

  • Auto-populate information from real-time integration with employee central, LMS, time and attendance and more. 
  • Reduce manual data entry with dynamic templates and extension widgets. 
  • Use drawing pads and injury diagrams for safety investigations. 
  • Automatically create and summarize cases, investigations and recommendations. 

Benefits of integrating Sodales with SAP

  • One Employee, One File: Unified oversight across HR, labor and safety.

  • Mobile Ready platform with access from anywhere – online or offline.

  • Support inclusive hiring with embedded accommodation workflows.

  • Accelerate response times through cross departmental collaboration.

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  • Reduce legal exposure and administrative overhead.

  • Adapt confidently across unionized, regulated and multilingual environments.

  • Leverage Business AI to reduce administrative workload and increase productivity.

Extend SAP.

Empower People.

Together, SAP and Sodales are reimagining how HR, safety and labor operations can work. Our fully integrated, SAP-native platform empowers organizations to unify data, streamline compliance and support a safer, fairer and more agile workforce. 

From reducing clicks to delivering award-winning innovation, Sodales is proud to be part of the SAP Industry Cloud. We’re not just extending SAP – we’re working together to make your business run simple. 

Integrate with the systems you already use

Connect to leading HRIS and HCM platforms like SAP SuccessFactors, Workday, Dayforce, Oracle, and UKG.

Go live in weeks with an AI-powered platform built for fast implementation. Hosted on secure SAP data centers to protect your data and keep everything in sync.

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Purpose-built for highly-regulated industries

Make faster, more informed decisions with industry-specific content based on unique industry regulations and expertise. Consistent, standardized processes promote well-being and engagement– and ensure you’re always on the right side of compliance. When you put people at the heart of your business – you can support, protect and empower them in even the most challenging work environment.

Why do organizations add Sodales if they already use SAP SuccessFactors?

SAP SuccessFactors serves as the system of record for employee data.

Sodales, however, extends the platform with employee relations, labor relations, health & safety, disability management, job accommodations, grievance management and workplace investigation processes.

Yes, Sodales provides a single system for managing employee complaints, workplace investigations, disciplinary actions, and workplace conduct cases.

HR can document complaints, track investigations, record findings, assign corrective actions, and maintain a complete case history until resolution.

Yes. Grievance filing, tracking, and resolution happen inside your existing SAP SuccessFactors ecosystem with real-time visibility for HR, managers, and union representatives. 

Sodales applies standardized, policy-driven workflows to every disciplinary case. Our platform documents each step, applying consistent thresholds, and reducing the risk of inconsistent or biased outcomes. 

Sodales supports these processes through configurable workflows integrated with SAP SuccessFactors.

HR can track case status, maintain supporting documentation, manage work restrictions and job accommodations, as well as disability and return-to-work programs in one system.

This centralization of records into a unified platform is a core differentiator that helps organizations save time by reducing duplicate work and keeping case information in one location.

Sodales supports safety site audits, incident tracking, and hazard reporting while also connecting each finding to the relevant compliance or disciplinary workflow. 

Sodales is designed for rapid deployment using pre-built integrations with SAP SuccessFactors.

Implementation timelines vary based on deployment scope, workflow complexity, and data migration requirements. 

However, organizations can begin implementing core employee relations, labor relations, and health & safety processes in as little as 4 weeks.

Sodales integrates natively with SAP SuccessFactors for core HR and employee data, and directly connects with SAP S/4HANA, specifically the EHS and Employee Central modules.

It is built on the SAP Business AI Platform (SAP BAIP) and also integrates directly with the AI assistant SAP Joule for automated incident reporting.

Module: SAP SuccessFactors Employee Central (EC) 

YesSodales is a premium-certified, SAP endorsed app and the 2025 SAP ISV Partner of the Year. We are also built natively on SAP Business AI Platform. 

Replace Disconnected Processes with One Platform

Manage grievances, investigations, disability, accommodations, workplace safety and labor relations through a single source of truth integrated with SAP.

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